Course Outline
I. The structure of the jewelry industry .5 hour
II. The jewelry markets and valuation systems .5 hour
III. Sources of information for agents and adjusters. .5 hour
IV. Jewelry Terms and Definitions .5 hour
V. Appraisal Reports and Grading Reports .5 hour
a. General Overview of appraisal nomenclature
b. Applying report information to an insurance policy
VI. FTC Guides under CFR Title 16, Section 23 1 hour
a. Deceptive Trade Practices
b. Proper representations of diamond grades
c. Proper representation of colored gemstones
d. Proper representation of pearls
e. Proper representation of synthetics, imitations and treatments
d. Consumer Protection under the FTC
VII. Diamond Grading 1.5 hour
a. Cut Grading
b. Color Grading
c. Clarity Grading
VIII. Colored Gemstone Grading 1.5 hour
a. Overview of colored gemstones
b. Names, colors and definitions of quality
c. Grading colored gemstones
IX. Gold and precious metals. .5 hour
a. How the gold price is established
b. Understanding the precious metals market
X. Consumer protection responsibilities .5 hour
a. Agents responsibility
b. Adjuster’s responsibility
XI. SIU investigations .5 hour
a. How to spot a possible fraud issue to send to SIU.
b. Preparing a claim for submission to the SIU office