Successful completion of this course will allow the licensee to obtain specific skills in the evaluation of damaged jewelry coverage and claims. The specific knowledge will be as follows:

• Understanding of jewelry and gemological terms and definitions as applied to jewelry appraisals and damage reports.
  
• Identification of coverage issues related to damaged jewelry listed on appraisals submitted for coverage.
  
• Skill in viewing damaged jewelry photographs and evaluating the cause based on evidence included in the photograph.
  
• Ability to identify and discern actual damage events from:
  
• Fraud
  
• Faulty workmanship
  
• Manufacturing defects
  
• Wear and tear
  
• Failure to maintain

The licensee will be able to verify the types of damage, cause of damage, and the requirements necessary to repair or replace the jewelry item based on the condition, source, value, and design.

Lastly, the licensee will be have the knowledge to get the best return on salvage of the jewelry items. This will include the disposal of broken diamonds and gemstones, scrap gold, damaged watches, and other items of salvage that will occur when adjusting damaged jewelry items.